Ryan C. Evaul

April 2022 – Present
Boston, MA

• Supervise one professional staff member & one graduate staff member
• Oversee cross-departmental housing system & backend database with training and procedure management
• Served as ITS Liasion for Housing and Residential Life working on multiple projects impacting staff and residents.
• Maintain Servers and Database Systems for Housing Software.
• Maintain occupancy/capacity forecast projections for current and upcoming terms
• Departmental billing liaison between SFS and Housing including fee assessing all housing transactions to students
• Evaluate departmental housing procedures and recommend new policies/procedures for 250 RAs and 45 Pro Staff
• Administering housing selection for 7,000+ returning students
• Project managed major database upgrade including planning, training, implementation, testing, and release
• Performed second and third-level customer support for both staff and students regarding the housing system.

June 2019 – April 2022
Boston, MA

• Oversee cross-departmental housing system & backend database with training and procedure management
• Maintained Servers and Database Systems for Housing Software.
• Maintain occupancy/capacity forecast projections for current and upcoming terms
• Departmental billing liaison between SFS and Housing including fee assessing all housing transactions to students
• Evaluate departmental housing procedures and recommend new policies/procedures for 250 RAs and 45 Pro Staff
• Administering housing selection for 7,000+ returning students
• Project managed major database upgrade including planning, training, implementation, testing, and release
• Performed second and third-level customer support for both staff and students regarding the housing system.

January 2018 – June 2019
Manchester, NH

• Evaluated departmental housing procedures and recommend new policies for 75 RAs and 13 Pro Staff
• Assisted in administering housing selection for 1,200+ returning students
• Increased efficiency by building an online RCR system whereby digitalizing all efforts of damage tracking
• Created and maintained a digital key tracking system to track 2,000+ keys

August 2016 – May 2018
Manchester, NH

• Assessed and responded to the needs of 25 residents on the floor as well as 300+ residents in the building
• Managed various administrative duties including maintenance requests, incident reports, and room transfers
• Built lasting relationships with community members to foster trust, collaboration, and communication throughout the residential community
• Worked with residents to facilitate programs and community opportunities where residents could build trust and community with their neighbors
• Responsible for facilitating the social, academic, and personal adjustment of students to the residence hall and University.

September 2015 – May 2019
Manchester, NH

• Directly oversaw a team of 10 people focused on bettering the university and evolving fiscal policy to better the SNHU Student Body
• Developed, built, and managed Penmen Pride SQL database & Web Based Platform tracking attendance and involvement on campus
• Tracked, provided analytics, and predicted trends on 8,000 students’ involvement attendance on campus.
• Project management of research, proposal, procurement, and deployment of a campus-wide Student Engagement Platform